IT Managed Services

RBSK IT Consulting’s IT Managed services give you the peace of mind you need when it comes to your businesses’ technology needs. With one of our IT Managed Services plans, you can get back to running your business and let us take care of the technology. We offer Fully Managed, Fully Managed – Remote, and A la Cart Managed services plans. We will help you decide what works the best for your business.

Fully Managed

With a Fully Managed plan, you receive unlimited remote and onsite support of workstations, servers, routers, firewalls, and switches. This is an “All You Can Eat” approach. On top of unlimited support, you receive the following benefits:

  • 24×7 Monitoring of all covered devices
  • Discounted Rate for Projects and After-Hours
  • Quarterly IT Strategy Planning
  • Documentation of your network
  • Cloud Anti-Virus
  • Hosted Email with Office 365
  • Management of System Updates
  • Backup Solution with Monitoring and Testing
  • Travel Time Included
  • Reporting

Fully Managed – Remote

With a Fully Managed – Remote plan, you receive unlimited remote support of workstations, servers, routers, and switches. This is very similar to the Fully Managed plan as an “All You Can Eat” approach, with the exception of all support must be done remotely. If it is necessary to go on-site, you will receive a discounted hourly rate which also applies to after-hours support and projects. On top of unlimited remote support, you receive the following benefits:

  • 24×7 Monitoring of all covered devices
  • Discounted Rate for Projects and After-Hours
  • Quarterly IT Strategy Planning
  • Documentation of your network
  • Cloud Anti-Virus
  • Hosted Email with Office 365
  • Management of System Updates
  • Backup Solution with Monitoring and Testing
  • Travel Time for Server Related Issues is Included
  • Reporting

A la Carte Services

Many of the Managed Services available here are included in our Fully Managed plans, but you can pick and choose only the services you need. You may also bundle any of the below services with a Fully Managed Services plan if it is not included. A popular choice is to bundle scheduled weekly or monthly Onsite Staffing visits!

  • Server and Workstation Monitoring
  • Self-Managed Server and Workstation Monitoring
  • Backup Monitoring and Testing
  • Offsite Backup
  • Online Backup
  • Onsite IT Staffing
  • Pre-Paid Block Hours
  • Cloud Anti-Virus
  • Hosted Email